Shipping policy

Shipping Policy
We have partnered with DHL Express, the world's most secure and reliable shipping company, for your unique marble orders. All shipments are fully insured. Our products are carefully packed in strong laminated wooden cases, with ample protective material inside to prevent any damage during transit. We take great care in producing your custom orders within 5-10 working days, after which DHL Express will deliver them to your doorstep within 7-15 working days.

Damage Policy
Upon receiving your order, please open the wooden box immediately. If you find any damage, kindly record a brief video of the damaged item and share with us. With this video evidence, we will facilitate a full refund through DHL. We will handle the entire refund process and keep you updated at every step.